Returns & Exchanges
At Farmer Gracy, we want you to be completely satisfied with your garden; if your bulbs or plants arrive damaged or fail to meet our quality standards, you can return them within 30 days of delivery. We are committed to providing healthy, high-quality specimens and will work with you to ensure a successful growing season.
Contact Support
Email our customer care team with your order number and a brief description of the issue to initiate your return request.
Provide Documentation
Include clear photographs of the plants or bulbs in their original packaging to help our horticultural experts assess the condition.
Safe Packaging
If a physical return is required, carefully repack the items in their original breathable packaging to prevent further damage during transit.
Refund or Replacement
Once your return is processed, we will issue a full refund to your original payment method or ship out a fresh replacement immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing